How to Change Mobile Phone Provider?

Want to know how to change mobile phone provider? Read on….

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Right now, there are a lot of choices when it comes to choosing the right mobile phone network. Each providing better packages than the other. It is easy to feel dissatisfied with your provider. In that case, you might want to change your network provider.

Even though the process is a little daunting, there is no need to worry. This article will help you understand all the legwork and the method on how to change mobile phone provider!

Now there can be many reasons why you would like to change your mobile phone provider. It might be because you are unhappy with the quality, mobile data speed, or customer service of your mobile phone provider. You have found a cheaper network or a network with better deals and offers.

It can also be because you want a sim with extensive international roaming. Or just because you cannot buy your desired phone on the network you have now. All those reasons are valid and no matter what the reason, changing the mobile phone provider has been made an easy process for you. 

First of all, before you decide on what mobile phone provider to choose next, you must check what your current sim’s status is. When buying your current sim, if you bought a sim-only deal or a phone and tariff deal, you might have to pay for the rest of the contract before changing sims.

However, if you have had your sim for a longer period, you won’t have to pay. Also, if you are on a rolling contract sim, you can easily leave your old provider with only a 30-day notice. 

Once you have figured out the first step, the next thing to do is to find out what coverage your new mobile phone provider offers. Changing to another mobile phone provider just to find out that you get a weak signal in the area where you live or work is something to be dodged no matter what.

To check the signal quality that the company you are joining offers in your area, use postcode coverage checkers. You can simply enter your postcode and you will see a guide that lets you know how great coverage is around there. 

Now that you have the basics down, you need to decide whether you want to keep the same number or change your number when changing to your new sim. 

How to Change Mobile Phone Provider

How To Change Mobile Phone Provider

Keeping the number 

If you have decided to keep the number, it’s because you know it is easier. There is no hassle of informing and getting your friends and family to change the contact. To do so, you should simply get what is known as a PAC code (Porting Authorization Code) from your current mobile phone provider.

You can do this by ringing their customer care line. Under buyer guidelines, they are obliged to give the PAC Code within two hours of your request. 

What’s more, presently with new Text to Switch guidelines, exchanging networks is simpler than ever before. You don’t have to telephone your current provider if you would prefer not to.

To get your PAC code immediately, just text PAC to 65075, and afterwards, you are good to go to switch your mobile phone provider. 

When you have your PAC Code, your next step is to contact the company you are joining and send them the code. After doing so, they can begin the switch. Ensure that you use your PAC Code within 30 days.

After 30 days it runs out and you’ll have to text or call your arrange and request another.

Different companies have different procedures to get a PAC code, some of these are following. 

BT Mobile

  • Dial 150 from a BT cell phone
  • Dial 0800 800 150 from any other phone (mobile or landline)

Tesco Mobile

  • Dial 4455 from a Tesco Mobile phone
  • Dial 034 5301 4455 from any other phone (mobile or landline)

Sky Mobile

  • Ring 033 0041 2639 from Sky Mobile handsets, or phones registered to other networks and landlines.


  • Dial 202 from an O2 phone
  • Dial 034 4809 0222 from any  phone ( cell or landline)

Virgin Mobile

  • Dial 789 from a Virgin Mobile phone
  • Dial 034 5600 0789 from any other phone (mobile or landline)


  • Dial 191 from a Vodafone phone
  • Dial 033 3304 0191 from any other phone (mobile or landline)


  • Dial  150 from an EE mobile phone
  • Dial 079 5396 6250 from any other phone (mobile or landline)


  • Dial  333 from a Three phone
  • Dial 033 3338 1001 from any other phone (mobile or landline)

Plusnet Mobile

ID Mobile

  • Dial 7777 from an ID Mobile phone
  • Dial 033 3003 7777 from any other phone (mobile or landline)


  • SMARTY  doesn’t offer customer care service helpline. For  PAC code, log in to your SMARTY account.


  • Dial 5588 from your Lebara mobile. Dial  020 7031 0791 from your landline.


Changing the number

Exchanging cell phone providers is the easiest process if you are not worried about keeping your number. In this situation, you essentially contact the provider you have decided to join and let them know that you will not be moving your old number and need another number.

Then you simply need to call your current provider that you will be ending your contract or giving back your old number/sim. 

Obviously, the most difficult part is to attempt to coordinate the beginning and end dates of your agreements. You need to make sure that you are receiving your new number before giving away your old one.

This way you will not have to go days without a working sim. 

Text to Switch has made this process easier as well – to end your agreement and get your Service Termination Authorization Code (STAC) just text STAC to 75075.

Now that you have completed all the big tasks, it is time to focus on personal decisions. You need to decide on what deal to get for your new sim and how to ensure that your monthly plans are right for you. 

For a sim deal, we would suggest the sim-only deal. SIM-only arrangements are turning out to be quite famous.

Getting a SIM-only arrangement could spare you a ton of cash. Without needing to buy a new phone, you will just need to pay for data, calls, and messages. 

They offer one-month deals. One-month SIM arrangements can be dropped with only 30 days’ notice.

That means you’re allowed to change your phone and get a new handset without any hassle. So as opposed to being secured in a two-year contract, you can select a year or even one-month deal, giving you greater flexibility.

The last thing you need to do is figure out which monthly plan meets your requirements. From assessing how much data you are probably going to need every month for the following two years, to working out which company will best suit your necessities, picking the correct deal can be somewhat of a minefield. 

While it’s essential to know the number of texts and minutes you are probably going to require, most arrangements will include a generous amount of calls and messages.

These days, it’s all about the data. With new smartphones, many people end up buying too much data or run out too quickly. That is why it is essential to find a deal that best suits your needs. 

After following all these steps and making all the important decisions, you can now enjoy your newly changed mobile phone provider and all that they offer. 

Noah Burns

I am Noah Burns- I love to experiment and test new products with an aim to create informative contents for readers like you. It is my aim to make this site a leading source of information and reviews to help consumers make more informed buying decisions.

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